Ongoing Support

As you already know, installing any new technology is far more than a single-step process. Getting it in, up and running is just the start – keeping it flying is the important part!

You want your business running effectively and efficiently at all times, so reliable, trouble-free operation of the MIS is essential. That’s why we offer full and comprehensive support for every Prism system installed worldwide.

On hand…

Prism Help Desk staff are there for you during normal business hours, and can answer most of your phone, fax or email queries on the spot. For ongoing refinements, our expert Consultants are available 24/7 to work with you in adjusting, adapting, and continually tailoring your system to best meet your business needs. And if you need them onsite… they’re there.

…and on the ball

Each year, we release at least four upgrades for your Prism products, continuously improving functionality and end results – because we want to keep you at the cutting edge of your industry.

We provide the printing and graphic arts industry with the best possible MIS solutions. Plain and simple.

It’s our levels of service that make this possible.